Are you weary of rude, inconsiderate and incompetent conduct that has become routine in our society? Come on board to proactively address it. Clearly, major change is long overdue. Top level conduct is the best response to the low standards that are now commonly on display. You’re invited to join the team of folks who make championship choices. United, we make the best things happen.
About the book
In Championship Conduct, Sandra R. Hicks transports us back to a time when common courtesy was the norm rather than a welcomed exception. According to her,
We’re in overdue mode to confront the massive decline in civility. Chivalry isn’t dead. It is, however, on life support. Responsible people need to be on board to slay the monstrous beast called, “No Class.”
Based upon the book’s title, I expected the book’s focus to be on customer service in the business world. However, she tackles a gamut of behaviors in various settings. Through her personal experiences and those of people she knows, she highlights evidence of society’s decline in proper “Christian” conduct, childrearing, work etiquette, relationship building, and customer service. I laughed as I read about how her mother came to retrieve her from her boyfriend one evening after staying out too late. I could relate well to that story seeing as my mother had a special knack for yelling at the top of her lungs when it was past time for me to enter the house. One of my favorite quotes comes from Chapter 6: Parachutes or Eagle’s Wings.
Scores of people labor at jobs that don’t fuel their passions. They get comfortable by the assurances of steady pay and secure benefit packages. Present economic realities, though, have greatly altered those belief systems. People daily do the work drill. They show up, go through the motions, perform with lax attitudes, count the hours to quitting time, and then go home and complain about how unfulfilled they are in their jobs. They do the grind year after year because they’re not inclined to forsake the “parachutes” to pursue work that can fulfill.
Although the author’s passion for the subject matter shines through brightly, at times the book seemed a bit disjointed and peppered heavily with her personal complaints about how others didn’t treat her fairly. However, she does spotlight many instances where individuals have excelled in showing care and concern for others. And while many people will go out of their way to voice complaints about poor service, Ms. Hicks takes the time to send correspondence also when she receives excellent customer service and she actually includes copies of letters she has submitted.
About the Author:
Sandra Renee Hicks, a native of Washington D.C., is a truth walker who worships Almighty God. She’s been a published writer for more than fifteen years. Magazines and newspapers have published her work. In addition, Sandra’s writing appears on Internet sites such as Faith Writers and Wryte Stuff.
Sandra desires to learn more from the diverse written skills exhibited by others in the literary community. She looks forward to be further enriched by the unique contributions of those who share a love for the artful display of written words. Also, the aim is for Sandra to publish more of her writing to impact in venues where others can be inspired, challenged, and transformed.
Disclosure: I was provided an complementary e-book by the author in exchanged for an unbiased review. Views and opinions expressed are my own.